Newsletter N° 13
In 2024, every day feels like a historical moment. On top of that, your life in e-commerce never slows down. It’s hard to disconnect even when it’s time for vacation. So, how to properly recharge?
How to de-stress the fast pace of e-commerce?
Summer is supposed to be a season of relaxation and rest. But in 2024, every week seems to be a historical moment. On top of that, your life as a digital leader in e-commerce is never slow. It’s hard to disconnect even when it’s time for vacation.
So, how to properly enjoy the well-deserved holidays without additional stress and chaos?
We’ll share some advice from some of the top business leaders:
1. Plan well to delegate & trust:
“Delegate effectively so you can truly disconnect. Trust your team and empower them to handle tasks in your absence.”
Meg Whitman, Former CEO of Hewlett Packard Enterprise
2. Disconnect from the internet:
“I take walks without my phone. Walking clears my mind and often leads to my best ideas. It’s a simple but effective way to disconnect and recharge.”
Evan Williams, Co-Founder of Twitter
3. Exercise to reduce stress:
“Daily exercise is a must for me. It’s a way to clear my head and reset my energy levels. A routine physical activity can help maintain mental clarity and reduce stress.”
Satya Nadella, CEO of Microsoft
That’s all to keep in mind for the summer months!
DXP Snapshot of AG1
In the recent episode of DXP Snapshots, we zoomed into AG1: a brand that invented its own nice and is now worth more than $1B.
Although the digital experience before the purchase was nearly perfect, our DXP Consultant Daan found out that the aftersale experience was pretty flawed.
Check out Daan’s findings and the worksheet he used for the analysis of AG1’s strategy.
Tools & Tactics
We select helpful tools and useful new ways of working. Find a signal in the noise of software.
01 Nibble
Imagine your customers could negotiate the price on your webshop. This is what this AI-based chatbot & negotiation platform does for DTC and e-tailers. The store owners can control discounting ranges and offer one-to-one e-commerce negotiations.
02 Open Interpreter
Talk to this portable device and it will operate your computer at home. It can see your screen, use your apps, and learn new skills. A good companion for finishing up some work outside the office.
03 Sintra AI
Sintra AI is a “team” of AI assistants trained in different areas, such as customer support, SEO, email marketing, and so on.
Trends & Strategy
Curated content from the information overload we call the Internet.
Insights and inspiration on business, e-commerce and investing.
Zombie brands, fire sales & quiet closures are plaguing the DTC world
15 min read
“Founders are wondering what’s happening to some of their former top competitors after they’ve gone radio silent. Boards are having contentious discussions about whether or not to sell after founders have spent years attempting to grow sales and cut costs yet shown little progress.”
Full article
Why legacy labels still want to be DTC brands
10 min read
“Shopify — one of the biggest providers of e-commerce software for digitally-native businesses — is adding more traditionally wholesale-oriented brands to its platform, including Ami and Oscar de la Renta.
Wholesale brands finding success in DTC are using the channel to push products beyond their hero items, and investing in brand marketing that drives consumers to their online and offline stores.”
How to successfully delegate tasks before your vacation
10 min read
“Have you ever returned to work from a vacation only to stare in disbelief at unfinished work you believed you’d carefully assigned to others? It’s frustrating, but the fault may actually lie in your own approach to delegation.”
Full article
Visually appealing
This is the newly designed headquarters office of Jacquemus in Paris. It features famous artworks from the likes of Aristide Maillol, Wolfgang Tillmans, David Hockney, and more.
Authors: OMA